Privacy Policy

Effective Date: February 12, 2026

Siudy Flamenco Company (d/b/a "Siudy Flamenco," "we," "us," or "our") operates the website siudyflamenco.org (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site, create an account, make purchases, or interact with our services.

By using the Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.

1. Information We Collect

Personal Information You Provide

We may collect the following personal information when you create an account, make a purchase, register for a class or event, or contact us:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth (when required for class registration)
  • Emergency contact information (for in-person classes and events)
  • Account login credentials (email and password)

Payment Information

When you make a purchase, payment information (such as credit card number, expiration date, and billing address) is collected and processed directly by our third-party payment processor, Stripe. We do not store your full credit card number or payment credentials on our servers. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on the Site
  • Date and time of access
  • Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process transactions, manage your account, enroll you in classes and events, and provide access to online content.
  • Communications: To send you confirmations, receipts, class schedules, event updates, and respond to your inquiries.
  • Marketing: To send you promotional emails, SMS/MMS messages, and newsletters about our classes, events, shows, and special offers (with your consent where required).
  • Improvement: To analyze usage patterns and improve our Site, services, and user experience.
  • Security: To detect and prevent fraud, unauthorized access, and other illegal activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. SMS/MMS Communications

Siudy Flamenco may send SMS (text) and MMS (multimedia) messages to the phone number you provide. This section describes how we use SMS/MMS messaging.

Types of Messages

You may receive the following types of SMS/MMS messages from us:

  • Transactional Messages: Class reminders, schedule changes, enrollment confirmations, and payment receipts.
  • Event Updates: Information about upcoming shows, performances, workshops, and special events.
  • Promotional Messages: Special offers, discounts, new class announcements, and marketing communications.

Consent & Opt-In

By providing your phone number and opting in to receive text messages — whether through our website, at an event, or by texting a keyword to our number — you expressly consent to receive SMS/MMS messages from Siudy Flamenco Company. Consent is not a condition of any purchase.

Message Frequency

Message frequency varies. You may receive up to 10 messages per month, though the actual number will depend on your classes, events, and preferences.

Opt-Out

You may opt out of receiving SMS/MMS messages at any time by:

  • Replying STOP to any text message you receive from us.
  • Contacting us at info@siudyflamenco.org or (786) 671-8150.

After opting out, you will receive a one-time confirmation message. You will no longer receive promotional SMS/MMS messages from us, though you may still receive transactional messages related to active enrollments or purchases.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan and any applicable charges.

Carriers

Carriers are not liable for delayed or undelivered messages.

Help

For help with our SMS program, reply HELP to any message or contact us at info@siudyflamenco.org.

TCPA Compliance

Our SMS/MMS messaging practices comply with the Telephone Consumer Protection Act (TCPA). We do not send automated text messages to any phone number without prior express consent. We do not share or sell your phone number to third parties for their marketing purposes.

4. Email Communications

We use email to communicate with you about your account, purchases, classes, and events. We may also send marketing emails about our services and offerings.

  • Transactional Emails: Order confirmations, receipts, class enrollments, password resets, and account notifications. These are sent via Mailgun SMTP and are necessary for service delivery.
  • Marketing Emails: Newsletters, promotional offers, event announcements, and other marketing communications. You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email.

Unsubscribing from marketing emails will not affect transactional emails related to your account or purchases.

5. Cookies & Local Storage

We use cookies and browser local storage to enhance your experience on the Site:

  • Essential Cookies: Required for the Site to function properly, such as session management and authentication.
  • Local Storage: Used to store preferences such as policy acceptance status to improve your browsing experience.
  • Analytics: We may use third-party analytics services to help understand how visitors use the Site. These services may use cookies to collect information about your use of the Site.

Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of the Site.

6. Data Sharing & Third-Party Processors

We do not sell your personal information. We may share your information with the following categories of third parties solely for the purposes described in this Privacy Policy:

  • Stripe: Payment processing. Stripe handles all credit card and payment data in compliance with PCI DSS standards.
  • Mailgun: Email delivery for transactional and marketing communications.
  • Cloudflare: Website security, performance optimization, and content delivery.
  • Analytics Providers: To understand website usage patterns and improve our services.

We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account Information: Retained for as long as your account is active and for a reasonable period afterward to comply with legal obligations.
  • Transaction Records: Retained for a minimum of seven (7) years for tax and accounting purposes.
  • Marketing Preferences: Retained until you opt out or request deletion.
  • Server Logs: Automatically deleted after 90 days.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and the Site.
  • Secure password hashing for account credentials.
  • Access controls limiting employee access to personal information on a need-to-know basis.
  • Regular security monitoring and updates.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If a child under 13 participates in our dance classes, a parent or legal guardian must create the account and provide all required information on the child's behalf.

If you are a parent or guardian and believe we have inadvertently collected information from a child under 13, please contact us immediately at info@siudyflamenco.org and we will take steps to delete such information promptly.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@siudyflamenco.org. We will respond to your request within 30 days.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and our purposes for collecting it.
  • Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to direct us not to sell your information.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, please contact us at info@siudyflamenco.org or (786) 671-8150. We may need to verify your identity before processing your request.

12. International Users

The Site is operated in the United States of America. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our database is operated. By using the Site, you consent to the transfer of your information to the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

14. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Siudy Flamenco Company
817 NE 125th Street
North Miami, FL 33161
Email: info@siudyflamenco.org
Phone: (786) 671-8150